You can return the purchased goods up to 14 days from the date of delivery of the order.
In order to return the item purchased by you, follow the steps below.
1.Do you want to return the purchased goods, or maybe you decide to exchange it for a different size or color of the product? When you decide to replace it, send us an e-mail to: firstname.lastname@example.org and we will contact you. If you are 100% sure that you want to return products, please follow our procedure.
2.To speed up the settlement of the return, complete the return form (the template can be found below), and then attach it to the box with the returned products along with the proof of purchase (receipt / invoice). Before packing the package, make sure that the returned goods do not bear any signs of use or damage, and that they contain the original tags and packaging.
- Remember that we do not accept parcels sent to us by cash on delivery.The cost of returning is covered by the buyer.
- Send us a parcel with the returned products to the following address:
ul. Tamka 49
00-355 Warszawa, Poland
Mobile: +48 665 555 740
- The total amount will be refunded no later than within 14 days from the date of delivery to the boutique, using the same method that was chosen when placing the order.As soon as we receive the return to the boutique, we will contact you with a confirmation.